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Not reliably receiving all the channels your TV does?

  1. The small signal reception performance of the HDHomeRun is comparable to or better than most TVs.
  2. Over amplification – the HDHomeRun has a built-in amplified 4-way splitter before the tuners, unlike a TV with a single tuner. If you use an antenna with a built in amplifier or an external RF amplifier the signal may be too strong for the HDHomeRun with its extra amplification stage resulting in fewer channels. We recommend replacing the antenna with a good quality non-amplified antenna. See the Antenna Selection table.
  3. LTE interference – LTE can operate in the frequency range that used to be used by broadcast TV and is still used by cable TV. A problem can occur when the LTE signal power is higher than the TV signal power. A TV with a single tuner is often able to compensate at the expense of signal quality.
    • If there is a cell tower nearby operating in the 618+MHz LTE frequency band you may need a LTE filter. The LTE filter must pass up to 608MHz and block above 618MHz such as the Silicondust LPF-608M.
    • If you have a LTE filter or your antenna includes a LTE filter check the frequency specifications. A “695MHz” or “700MHz” filter is an older LTE filter that does not block the newer 618+MHz LTE band.
    • Silicondust support can confirm if LTE interference before buying a filter.
  • The HDHomeRun features a “send diagnostic information” feature that allows Silicondust support staff to see raw reception information in order to diagnose the problem.
    1. Launch the HDHomeRun app on your Android phone or iPhone.
    2. Go into the Settings menu (click DVR to exit Live TV, then the Settings menu is the gear icon at the top-right of the screen).
    3. Toggle “send diagnostic information”.
    4. Select Channels, Scan Channels.
    5. Send an email to support@silicondust.com including the Device ID of your HDHomeRun. Or during business hours we offer phone callback support: www.silicondust.com/contact/