Instructions for Windows Media Center

Windows Media Center

Windows Media Center is not included with Windows 8 by default and must be purchased/installed separately from Microsoft. Refer to the Microsoft installation instructions.

HDHomeRun Setup:

  • Launch HDHomeRun Setup.
  • Set the BDA Compatibility Mode to Windows Media Center.
  • Set the Signal Type
  • Click OK to save and exit.

Configure WMC for over-the-air broadcast TV (HDHomeRun CONNECT/EXTEND)

  • Launch Windows Media Center.
  • Click Tasks, then Settings, then TV, then Set Up TV Signal (or TV Signal, then Set Up TV Signal).
  • Confirm your region and click Next.
  • Enter your ZIP/postal code and click Next.
  • Read and agree to the Program Guide Terms of Service and click Next.
  • If prompted, read and agree to the PlayReady EULA and click Next.
  • Windows Media Center will show Dowloading Data then Examining TV Signals while auto-detecting the TV signal type. This may take some time.
  • Select Yes, configure TV with these results and click Next.
  • Click Next.
  • Windows Media Center will download the program guide. Click Next when complete.
  • Click Finish.

Canada: Windows Media Center will display a hardware error message if you attempt to configure ATSC for use in Canada; this is a quirk in WMC and not a limitation of the hardware. See this article for a workaround.

Configure WMC for USA cable TV with CableCARD (HDHomeRun PRIME)

Validate/pair the CableCARD with the HDHomeRun:
Call your cable provider to validate/pair the CableCARD with your HDHomeRun before configuring Windows Media Center.
For the Host ID, pairing information, or to check the card has been validated/paired successfully go to My HDHomeRun and click the CableCARD Menu link for your HDHomeRun. When successfully validated/paired it will report Card Validation: success

Run the Windows Media Center Digital Cable Advisor:

  • Launch Windows Media Center. If WMC opens fullscreen mode click the window button near the top-right of the screen to return to windowed mode.
  • In the Extras section, click on Extras Gallery.
  • Click on the Digital Cable Advisor, and follow the prompts to install and run.
  • If Digital Cable Advisor has already been installed go into the Extras section, click on Extras Library, then select Digital Cable Advisor. Follow the prompts to update Windows Media Center for CableCARD support.

Configuring Windows Media Center:

  • Launch Windows Media Center.
  • Click Tasks, then Settings, then TV, then Set Up TV Signal (or TV Signal, then Set Up TV Signal).
  • Confirm your region and click Next.
  • Enter your ZIP/postal code and click Next.
  • Read and agree to the Program Guide Terms of Service and click Next.
  • Read and agree to the PlayReady EULA and click Next.
  • Windows Media Center will show Downloading Data then Examining TV Signals while auto-detecting the TV signal type. This may take some time.
  • Select Yes, configure TV with these results and click Next.
  • Select your cable provider from the list and click Next.
  • Click Next.
  • Windows Media Center will download the program guide. Click Next when complete.
  • Click Finish.

Configure WMC for USA unencrypted cable TV (HDHomeRun PRIME/CONNECT/EXTEND)

Configuring Windows Media Center:

  • Launch Windows Media Center.
  • Click Tasks, then Settings, then TV, then Set Up TV Signal (or TV Signal, then Set Up TV Signal).
  • Confirm your region and click Next.
  • Enter your ZIP/postal code and click Next.
  • Read and agree to the Program Guide Terms of Service and click Next.
  • If prompted, read and agree to the PlayReady EULA and click Next.
  • Windows Media Center will show Dowloading Data then Examining TV Signals while auto-detecting the TV signal type. This may take some time.
  • Select Yes, configure TV with these results and click Next.
  • Click Next.
  • Windows Media Center will scan for channels. This may take some time and Windows Media Center may report that it did not find any channels or only report a small number of channels – this is normal (it will only show channels that have program information). If it prompts you to scan again or continue click Continue.
  • Windows Media Center will download the program guide. Click Next when complete.
  • Click Finish.

Clear QAM: Enabling Missing Channels

  • In Windows Media Center, go into Tasks > Settings > TV > Guide > Add Missing Channels.
  • Click on the channel name (e.g. C114.1) that corresponds to the number in the Tune column in HDHomeRun Setup. If the channel is not present in the list, see the next section.
  • Click Edit Listings.
  • Type the first few letters of the channel name (e.g. KTVU).
  • Select whatever listing corresponds with what that channel is. Type the first few letters of the name to jump to that point in the list.
  • If you want to change the number the channel will show up with in the guide, do so now. Use a 0 after the . to get a cable-style number (e.g. use 7.0 to make it show up as just 7).
  • Click Save.
  • Repeat steps 2-7 for each missing channel.
  • Click Save.

Clear QAM: Adding Channels Not Found in Edit Channel Screen

  • In Windows Media Center, go into Tasks > Settings > TV > Guide > Add Missing Channels.
  • Click Add QAM Channel.
  • WMC will ask for the channel number. This is the number listed in the Tune column in HDHomeRun Setup. For example, HDHomeRun Setup may have a channel listed as ch79-5.
  • That would be entered as 79.5 in WMC. Enter the number and click Next.
  • Select QAM256 for the modulation and click Next.
  • Type in a name. It doesn’t matter what name you type, just type something you will recognize later. Click Add.
  • Repeat steps 2-5 for any other channels.
  • Click Done.
  • Click Edit Channels.
  • Click on one of the channels you just added.
  • Click Edit Listings.
  • Select whatever listing corresponds with what that channel is. Type the first few letters of the name to jump to that point in the list.
  • If you want to change the number the channel will show up with in the guide, do so now. Use a 0 after the . to get a cable-style number (e.g. use 7.0 to make it show up as just 7).
  • Click Save.
  • Repeat steps 9-13 for the other channels.
  • Click Save.

Configure WMC for DVB-C unencrypted cable TV (HDHomeRun EXPAND)

Configuring Windows Media Center:

  • Open Windows Media Center.
  • Click Tasks, then Settings, then TV, then Set Up TV Signal (or TV Signal, then Set Up TV Signal).
  • Confirm your region and click Next.
  • Enter your ZIP/postal code and click Next.
  • Read and agree to the Program Guide Terms of Service and click Next.
  • If prompted, read and agree to the PlayReady EULA and click Next.
  • Windows Media Center will show Dowloading Data then Examining TV Signals while auto-detecting the TV signal type. This may take some time.
  • If Windows Media Center detects the signal type as DVB-T select Yes, configure TV with these results and click Next.
  • If Windows Media Center asks you to configure manually select Antenna and Digital Antenna (DVB-T). Do not select Cable/ClearQAM as this configures Windows Media Center for
  • USA unenceypted cable TV which will not work.
  • Click Next.
  • Windows Media Center will scan for channels. This may take some time.
  • Windows Media Center will download the program guide. Click Next when complete.
  • Click Finish.

Using Windows Media Center

  • To watch live TV: from the main screen, click TV, then Live TV.
  • To see the guide: from the main screen, click TV, then Guide.
  • To see a mini guide when watching TV: click the Guide button at the bottom.
  • To record a single program: Locate it in the guide, click on it, and click Record.
  • To record a series: Locate one airing in the series, click on it, and click Record Series.
  • To change where recordings are stored: from the main screen, click Tasks, then Settings, then TV, then Recorder, then Recorder storage. Other drives can be selected using the +/- icons.

TroubleShooting

Viewing or Listening Conflict

This error message may appear on Live TV immediately after performing the steps above; simply restart Media Center. (This can also occur if the HDHomeRun used by Media Center has been disabled in HDHomeRun setup.)

Video Error: Files needed to display video are not installed

This error is often caused by using a digital audio output on the PC (HDMI, S/PDIF, coax) and WMC being unable to reserve it for exclusive use in order to pass surround-sound audio. If you are not using a receiver to process surround-sound, this can be disabled by enabling the auto-volume feature in WMC. Go into Tasks > Settings > TV > Audio and check Auto volume. Save, and exit and reopen WMC. It should now play normally.

No channels found during scan (cable) or no audio/video in WMC

This usually indicates that a firewall is blocking the stream from the HDHomeRun. Please check your firewall configuration and make sure that the HDHomeRun programs and the Windows Media Center Receiver Service have full access under all profiles. If issues persist, try completely disabling the firewall.

If you are are using your HDHomeRun with WMC in a Domain environment, you may need to go into the Advanced Firewall Configuration and change the Inbound connections behavior to Block rather than Block all connections.

Digital Cable Channels are initially found but disappear during scan

This indicates that your cable provider is encoding channels in a format that confuses WMC. You will need to manually add the missing channels. See the Clear QAM: Adding Channels Not Found in Edit Channel Screen section above.

Windows Media Center reports No tuners found when trying to complete TV setup – HDHomeRun PRIME

  • Open HDHomeRun Setup and verify that the tuners are found and that no UPnP error is received.
  • Open Control Panel, select View network status and tasks, and make sure the network is listed as Home/Private network
  • Click on Change advanced sharing settings.
  • Verify that Turn on network discovery is selected, and click Save Changes if needed.
  • Open Computer Management (right click on Computer, choose Manage) and click on Services in the left column.
  • Verify that the SSDP Discovery Service is not Disabled, and is Started.
  • Verify that the HDHomeRun Service is not Disabled, and is Started.
  • Verify that the Windows Media Center Receiver Service is not Disabled, and is Started.
  • Close the Services Management window.
  • Open Command Prompt as Administrator (Start > All Programs > Accessories > right click on Command Prompt > Run as Administrator).
  • Run:

c:\windows\ehome\ehprivjob.exe /OCURDiscovery

  • The command must be typed exactly as shown. Anything that is already present in the command prompt window should be ignored. Just type in the above command. This should list the HDHomeRun PRIME tuners.
  • Reopen Windows Media Center and access the TV setup wizard again.

No Extras Gallery in Windows Media Center

The extras gallery may not be present in WMC the first time it is run.

  • Close Windows Media Center.
  • Open Command Prompt as Administrator (Start > All Programs > Accessories > right click on Command Prompt > Run as Administrator).
  • Run:

c:\windows\ehome\mcupdate.exe -u

  • Allow a few minutes for the update to download – you should see a green icon appear in the notification area while the download is going, and it will disappear when the download is complete.
  • Reopen Windows Media Center. You should now see the Extras Gallery in the Extras section.